Xtool X-100 Pad Key Programmer Verify failed

Some customers said the verification of X-100 pad key programmer failed, the error pictures below, how to solve it?

x-100-pad-verification-1

x-100-pad-verification-2

Solution: Pls make sure the email address you input can receive emails, after you input the email address, click the “Get verification code”, and then the code will be sent to your email automatically, then input the code as soon as possible┬ábefore it is overtime.